Technology built around the way your business works.
Most businesses bought their technology one decision at a time. A computer when someone was hired. Microsoft 365 when email outgrew the old host. A backup drive after the scare. Each decision was reasonable. Nobody designed the whole machine.
We fix what’s broken, run what you have, and design what comes next. The question behind all of it is the same: what does the business need this to do?
Come in wherever it hurts.
Something is broken right now.
Call, and a person answers. You don’t have to be a client.
A machine to fix, set up, upgrade or recover.
By the job, no contract, at published rates.
You want someone to own your IT.
Monitoring, security, backup and unlimited support, flat per user per month.
Nobody owns how customers find you.
The site, the map listing and the reviews, looked at as one system.
A network, a move, a new office, a new system.
Designed around the work, sized for where you’re going.
Your technology leader has left, or you’ve outgrown not having one.
Senior technology leadership for the transition, and a team if you need one.
Repaired, set up, upgraded or recovered.
- Something brokeA laptop that won’t start. A printer nobody can connect to. A virus. A drive that’s making a noise it didn’t make last week.
- Something newNew hires, new machines, new software, set up properly the first time and ready on day one.
- Something slowMachines, Wi-Fi or a network that everyone has quietly learned to work around.
- Something movingAn office move, files from an old computer to a new one, or email to a new home.
$150 an hour, $225 after hours. Remote work is billed in 15-minute increments with no minimum. On-site visits have a one-hour minimum. For businesses across the Triad and Southern Virginia.
Designed for what the business is becoming.
OpsWorq comes from designing infrastructure that isn’t allowed to fail. We apply the same discipline to smaller systems, and we start in the same place: how the work moves. Who needs which information, when, and what happens to the business if it stops.
The network, the cloud, identity, devices and servers follow from that answer. The result is one environment with a single design intent, sized for what you are becoming rather than what you were.
A technology leader for the transition.
When the person who ran your technology leaves, or the business grows past the point where nobody owning it is safe, you need senior judgment before you can hire it.
We step in as your interim CIO. We keep things running, make the decisions that can’t wait, and leave you with a plan and a clear brief for the permanent hire. If the gap is bigger than one person, we bring a temporary support team.
We get called to fix one thing. We rarely see only one thing.
- A backup that has never been tested, protecting data nobody has tried to restore.
- One person who knows every password, and no plan for the week they’re away.
- A core process that depends on a single machine under someone’s desk.
- Two services, paid for every month, doing the same job.
We tell you what we saw. What you do about it is your decision.
One environment, designed on purpose.
Technology Architecture
One environment that was designed, instead of a collection of things you bought.
The network, the cloud, identity, devices and servers treated as a single system with a single design intent — sized for what you are becoming rather than what you were.
What’s underneath
Security & Resilience
The business keeps running — through an incident, an outage, or a bad week.
Security designed into the operating environment rather than bolted onto it, and a continuity plan that has actually been tested rather than written.
What’s underneath
Managed Operations
Someone owns the whole thing, continuously, and it isn’t you.
We become the operations and technology function: monitoring, maintaining, documenting, training, and improving the system we built. This is where the accountability principle stops being a sentence.
What’s underneath
In your advisors’ language
For your IT lead, auditor or insurer:
When the technology is steady, the next question is the business running on top of it.
Operations →Tell us what’s going on.
A broken machine, a network that needs rethinking, or IT nobody owns. It all starts with the same short conversation.