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Service areas

Based in Martinsville. Working across the Southeast.

We are in Martinsville, Virginia, and a good share of our work is within an hour of it. The rest is not, and that is deliberate rather than a stretch. Below is exactly where we work, and the honest explanation of why the radius is as wide as it is.

The question everyone asks

Distance stopped being the constraint.

Distance is a constraint for a provider whose delivery method is driving to you. Ours isn’t.

The traditional managed IT model needs to be local because it is reactive. Something breaks, a technician gets in a van, and the quality of the service is roughly the quality of the drive. Under that model a client two hours away is a client who waits.

Our model puts monitoring in place the day you say yes and does the onboarding as a designed piece of work rather than an improvisation — the environment documented, the access mapped, the runbooks written. After that, the great majority of what a business needs from an IT provider happens without anybody being in the building, and it happens faster than a van.

So the on-site visit stops being the delivery mechanism and becomes a review cadence. Quarterly is our default, because quarterly is what the model actually needs — not what the distance allows. When a project, a migration, a build-out or a bad week needs us there more often, we are there more often, and that is written into the arrangement rather than negotiated at the time.

Some work wants hands in the room. Cabling, a physical build-out, a floor walk during discovery, the first day of an onboarding. We plan those as visits rather than pretending they can be done down a wire.

Home ground

Martinsville, Henry County, and the ring around it.

Close enough that on site is a decision rather than a logistics exercise. If you are here, we will come out whenever it is the fastest way to solve something.

Martinsville & Henry County

  • Martinsville
  • Bassett
  • Collinsville
  • Stanleytown
  • Fieldale
  • Ridgeway
  • Axton
  • Horsepasture
  • Reed Creek

Southern Virginia

  • Danville
  • Chatham & Pittsylvania County
  • Stuart & Patrick County
  • Rocky Mount & Franklin County
  • Floyd
  • South Boston & Halifax
  • Roanoke & Salem
  • Lynchburg & Bedford

Just over the line

  • Eden
  • Reidsville
  • Madison & Mayodan
  • Stoneville & Wentworth
  • King & Walnut Cove
  • Mount Airy
  • Yanceyville
  • Rockingham, Stokes, Surry & Caswell counties

This region built itself on furniture, textiles and tobacco, and what replaced them is more varied, more automated and considerably more dependent on systems that have to talk to each other. That is the work.

Regular territory

The Triad, the Triangle, and the Southeast generally.

Martinsville sits at the top of the US 220 corridor into North Carolina, which puts the Piedmont Triad closer to us than most of Virginia is. This is where the majority of our non-local work lives, and it runs on the quarterly cadence above.

Piedmont Triad

  • Greensboro
  • Winston‑Salem
  • High Point
  • Kernersville & Jamestown
  • Oak Ridge & Summerfield
  • Archdale & Randleman
  • Thomasville & Lexington
  • Clemmons
  • Burlington & Graham
  • Asheboro
  • Guilford, Forsyth, Davidson, Randolph & Alamance counties

Research Triangle

  • Raleigh
  • Durham
  • Cary & Apex
  • Chapel Hill
  • Morrisville
  • Wake, Durham & Orange counties

Wider Southeast

  • North Carolina
  • Virginia
  • South Carolina
  • Tennessee
  • Georgia
And occasionally

Anywhere, for the right engagement.

A few times a year a piece of work justifies going wherever it is — a build-out, a migration, an assessment somebody wants done properly and cannot staff internally. We take those, and we are straight about the travel cost rather than burying it.

In practice that has meant Charlotte, Richmond, Asheville, Wilmington and Fayetteville; Columbia, Charleston and Greenville; Knoxville, Nashville and Chattanooga; Atlanta and Savannah. If the job is the right shape, the distance is a line item rather than an obstacle.

For a managed IT relationship, which is a long one, the Southeast is where the arrangement works well for both sides.

Outside all of this, the work still travels.

Let’s talk about it →
Close to home

A local client gets more than the contract.

Remote work is not worse, and the numbers on our Managed IT page are the same wherever you are. But a client half an hour away also gets the incidental version of everything: the unplanned drop-in, the walk through the floor that turns up something nobody reported, the face at the Christmas lunch.

So if you are in Martinsville, Bassett, Collinsville, Danville or anywhere in Henry County and you have been assuming the good option is in Greensboro — it is here.

The next step

Twenty minutes, wherever you are.

What you are actually running — how many users, how many servers, what is in the cloud, what state the security is in. You leave with a real number and a start date, and no obligation attached to either.